Back to Buying with Bromford
What happens on moving day?
Moving day is the most exciting day of the buying process!
It is also the final stage, taking place on the date specified by your solicitor. On this date, the balance of the monies are paid via your solicitor and all legal formalities are completed.
You will then be able to meet a member of the team who will “handover” the keys to your new Bromford home and you can start moving in! Our team will be on hand to answer any questions you may have and will continue to support you as you settle in.
Approximately four to six weeks after legal completion, we will invite you to take part in a “customer satisfaction survey”. You will be contacted by telephone by In-house Research, an independent market research company who will be conducting the survey on behalf of the Bromford Homes. The results of this survey enable us to monitor how we are performing against our high standards of customer care, to help us continually improve our service. We thank you in advance for your participation.
Moving with family?
If you're moving with children or pets, we've put together some extra advice to help the whole family settle. If you're moving with children, the guide show you how to involve your little ones by making the move visual, creating a special comfort box for moving day, and exploring your new neighbourhood together. If you're moving with pets, our tips cover essential steps like preparing a dedicated quiet space away from the chaos, keeping their routines consistent, and updating their microchip and vet details.
Find your Bromford Neighbourhood Coach
Your first point of call for queries relating to your home, tenancy and your community is your neighbourhood coach.
Living in a Bromford Home
information about your home, lease, how to buy more shares, joint responsibilities, and much more.