Accessibility Policy

Our website is designed to be accessible and usable for everyone who visits it. Bromford is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

You can set up your computer to make online access easier by visiting the AbilityNet website. AbilityNet can help you to:

Make your mouse easier to use
Use your keyboard instead of a mouse
Talk to your device
Make your device talk to you
Make text larger
Change your colours
Magnify the screen

Users of this website should be able to:

change colours, contrast levels and fonts using browser or device settings
zoom in up to 400% without the text spilling off the screen
navigate most of the website using a keyboard or speech recognition software
listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)
We’ve also made the website text as simple as possible to understand.

Compliance status
This website is not compliant with the Web Content Accessibility Guidelines version 2.1 AA standard. The non-compliances are listed below.

This site has been formally tested against the WCAG 2.1 AA standards. Below are known issues that we either need to fix, cannot fix or do not need to fix right now.

Property menu cards cannot currently be fully read by a screen reader
Enquiry form is missing clearly associated labels in the 'availability filters' dropdown
'Enquiry type' and 'submit' button not currently labelled for screen reader to access

We have requested the support of a third party to assist with a full accessibility audit to support our own internal audit.

We also have a plan in place to improve accessibility further by addressing the above points, and by actioning any further points raised from the third party audit.

Feedback and contact information
If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

Email – digital@bromford.co.uk

We’ll consider your request and get back to you in 28 days.

Reporting accessibility problems with this website
We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact Bromford by emailing digital@bromford.co.uk

Enforcement procedure
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).