Repairs to your Shared Ownership home

If you live in a Shared Ownership home you are responsible for all repairs to your house.

This includes repairs to:

• Central heating, water heaters and fitted fires
• Sockets, switches and light fittings
• The roof, gutters and downpipes
• Baths, basins, sinks, toilets, cisterns and waste pipes
• Drains and waste pipes

If you live in a shared ownership apartment you are responsible for all repairs to the inside of your property. We or another managing agent are responsible for:

• Communal entrances, halls, lifts, passageways, rubbish chutes and other communal parts
• External repairs and painting of the exterior of the apartment and any communal areas on a set cycle

Report a repair - To report a repair to the structure of the building or communal areas please call us on 0330 1234 034.