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Hassle-free move in five weeks as couple part-exchange on Priorsleap dream home

MOVING house was a quick and worry-free experience for Bromford homebuyers Helen and Chris Preston.

Just five weeks after they fell in love with a new four-bed house at Priorsleap, Telford, they were collecting the keys from Bromford Sales Consultant Carol Bradshaw and moving in with their much-loved cats, Buffy, Bella, Angel, Sparkle and Theakston.

"We can't believe it all happened so fast," says Helen, a recruitment consultant. And she's full of praise for Bromford's part-exchange incentive scheme, which played a key part in the speedy and hassle-free home buying process.

"We had a two-bed house to sell and with the market being like it is we thought selling might be a problem. But we didn't have to worry because the part-exchange deal made all the difference," explains Helen. "Bromford have been absolutely brilliant every step of the way."

Husband Chris, a civil servant, nods in agreement. "Once we'd agreed a price on our old home, everything else fell into place and we've ended up here, in the home of our dreams, in just five weeks from start to finish," he says.

"Bromford's customer service has been first-rate. Nothing is too much trouble and if we have had a query or a minor problem with anything, then Carol or the award-winning Site Manager, Pete Hamon, have always been there to help. We would recommend Bromford Homes to anyone thinking of buying a new home."

Great customer service

Apart from the great customer service, what makes Bromford Homes the best?

"The quality of the finish and the fact that you get so much included in the price − things that would come as extras elsewhere," answers Chris.

It's quite a list − all the homes have integrated appliances, heated towel rails and fitted wardrobes as standard. Chris also points to the low-energy photocell sensor lights, intruder alarm, fenced and turfed rear gardens with power outlet and an outside tap.

Helen agrees that Bromford homes offer unbeatable value for money.

"The quality is outstanding. Just look at the door handles, for instance, they're so stylish! It's attention to details like like that really make a difference," says Helen, a fan of cult fantasy TV series Buffy the Vampire Slayer and the Twilight Saga, which together inspired the names for three of her fluffy pets.

"The other thing I really like here is the feeling of space. I couldn't believe it at first when we realised we could afford a lovely four-bed detached house like this. It's a big jump from a fairly cosy two-bed house but the price was right, we had built up quite a lot of equity and, of course, the part-exchange deal really helped."

Her strong sense of style is already evident around the home with, for instance, a contemporary red and black colour scheme in the kitchen-diner. But she's only just made a start and won't be happy until she's been able to add a splash or two of her favourite colour, pink.

"We're still getting used to it all but this is home now for us and our cats and we're not going anywhere soon because we love it so much," says Helen. "All it needs is a few personal touches like my pictures on the walls and maybe a pink feature wall or two. Then it will really feel like home."

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17 October 2012